Privacy policy

Information You Provide Directly

When you register for an account, book a reservation, or otherwise interact with our Services, we collect information you provide directly to us. This includes:

• Registration Information: When you create an account, we collect your name, email address, phone number, and password.

• Profile Information: You may choose to provide additional information in your profile, such as a profile picture, birthday, and preferences.

• Reservation Information: When you make a reservation, we collect information related to the reservation, such as the date, time, and number of guests.

• Payment Information: Payments are processed through paystacks payment platform.

• Communications: We collect information you provide when you communicate with us, such as when you send us an email, fill out a contact form, or participate in a survey.

Information We Collect Automatically

We automatically collect information about your interaction with our Services, including:

• Usage Information: We collect information about your activity on our Services, such as the pages you visit, the features you use, and the actions you take.

• Device Information: We collect information about the device you use to access our Services, including IP address, browser type, operating system, and device identifiers.

• Location Information: We may collect information about your location if you have enabled location services on your device. You can disable location services through your device settings.

Information We Collect from Third Party

We may receive information about you from third parties, such as:

• Social Media Platforms: If you choose to link your account with us to a social media platform, we may receive information from that platform, such as your profile information and activity.

• Business Partners: We may receive information from our business partners to enhance our Services, such as demographic information and preferences.

To Provide and Manage Our Services

• Account Management: To create and manage your account, provide customer support, and communicate with you about your account.

• Booking and Reservations: To facilitate and manage reservations, send confirmation and reminder emails, and handle any changes or cancellations.

• Payment Processing: To process payments, send receipts, and manage billing and invoicing.

To Personalize and Improve Our Services

• Personalization: To tailor our Services to your preferences and interests, such as suggesting restaurants or promotions that may be of interest to you.

• Analytics: To analyze usage patterns and trends to improve our Services and develop new features.

• Feedback and Surveys: To collect feedback and conduct surveys to enhance our Services and customer experience.

For Marketing and Advertising

• Promotions: To send you newsletters, promotions, and special offers related to our Services and those of our partners.

• Targeted Advertising: To display targeted advertisements based on your interests and activities on our Services and third-party sites.

For Security and Legal Compliance

• Security: To monitor and protect the security and integrity of our Services, detect and prevent fraud, and respond to security incidents.

• Legal Compliance: To comply with legal obligations, such as responding to legal requests and regulatory requirements.

With Service Providers

We share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and data analysis. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

With Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions. Our business partners are required to protect your information and use it only for the purposes for which it was disclosed.

For Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

With Your Consent

We may share your information with third parties when you consent to such sharing.

For Legal Reasons

We may disclose your information if required to do so by law or in response to a valid request from a law enforcement or government agency.

Access and Update Your Information

You can access and update your personal information by logging into your account and making the necessary changes. If you need assistance, please contact us at [Email Address].

Opt-Out of Marketing Communications

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in each communication or by contacting us at [Email Address]. Please note that you may still receive transactional or account-related communications from us.

Manage Cookies and Tracking Technologies

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Services.